I’ve thrown together a (very, very!) rough stat sheet that
will be on the front desks at Goodwood and Unley.
So when you are on your desk shifts and have time, can you
please just pop a tally mark next to the type of interaction
you had (or observed in some cases). There are lots of blank fields on the flip
side so you can add additional categories as you see fit.
Our focus is just to get an idea of where people are going
and what they require from staff so that we can get the best possible model and
layout for our RFID equipment.
Thanks for your help!
there's certainly lots of variety in the transactions/tasks going on at our desks...the sheet at Unley is chock full to overflowing!
ReplyDelete