Seriously though, I can feel a sense of positivity and excitement once we go 100% self-service. The party mood we had this Wednesday morning was a great boost for staff to have fun as well as talk about our RFID future and have a chance to see how things are shaping up. What a wonderful buzz!
This morning whilst at the desk, I served a
patron who casually remarked about the change that was in the works for our
library. She’s never been to any other library other than Unley and Burnside so
had no idea what the changes would entail. I briefly explained the self-service
model the library will take. Fortunately the library wasn’t busy so I was able
to do several other things for her such as cancelling and rebooking a Reboot
class, search for a book title and enquire on her behalf at a local bookstore.
She was appreciative of the time I spent with her and I further explained that
this is what it would be like in our new look library. Gave me a
great sense of satisfaction knowing I wasn’t rushing during my time helping her. It made me feel like...
Oh Cortesse it took me a while to get the joke in that pic - hilarious!
ReplyDeleteFantastic post Cortesse - how excitement (and hilarious!)
ReplyDelete