System stuff 'n' things...log it, log it real good

In a mere hour we will be up and running with our first RFID instance @ Goodwood Library. Squeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee!

Most of you have already had training and will be have been advised of the RFID Issues Log, but for those who haven't as yet, here's the haps...

There will be minor teething issues of course - but rest assured that all the key functionality is all ready to go! So the first thing to do if you come across an issue is chillax and roll with it :)

So, if you come across any systems issues with the Kiosks, Sort Assistants or Circulation Assistants then please log it on the newly created RFID issues log. You can find this document either via a shortcut on the desktop of the pod and returns PCs, or @ H:\Library\RFID PROJECT TEAM\Issues Log.

You just visit the log, have a look @ the existing entries and see if the issue you are experiencing has already been added. If it has, you can read the updates, and maybe even learn a workaround. If your issue is not on the list, then please add it, taking care to fill in all the fields and provide examples as requested. Save and close when you are done.

For those who were around three years ago when we launched ourselves into the 1LMS realm, this is the same process we used then...and it worked a treat! It saves you asking questions that already have answers, it shares information in one location, and it saves your Library Operations Team from being asked the same question multiple times...so we can be working on bringing the awesome instead. Wins all around!